Sunday, September 22, 2013

Starbucks and Guns

Starbucks CEO Howard Schultz released a letter last week that I find a little annoying.  But even so, I can't fault the guy for it, and he worded things exactly perfectly.  I disagree entirely with the decision, and had I been CEO, that letter would have been very different, but the fact is that people have brought this on themselves.  

Anti-gun groups are holding rallies and pitching a fit that Starbucks dares to allow people in the store to exercise their rights in a legal fashion, based on the laws of the jurisdiction they're located in.  Meanwhile, gun rights groups are going completely bat-S crazy holding events and demonstrations at stores.  

Both groups have this in common.  Neither one bothers to get permission, or cares how their demonstration affects the businesses.  Ok, maybe the Anti-gun groups are actually TRYING to hurt the business, but the pro-gun side of this debate is doing a happy dance that Starbucks 'supports' them, and just crapping all over Starbucks for it.  

Here's the deal, folks.  Get a clue.  Starbucks is a business.  They are here to make money.  You're hurting them by being stupid and holding your little gatherings in their private place of business.  Did you not expect them to react?  Do something to try to stop the stupid and keep their business from harm?

Do I agree with Schultz's decision?  Absolutely not.  My letter would have said something along the lines of "any group holding an un-approved event in our stores without our express written permission, supporting or opposing anything,  will be escorted out by the police and given a trespass notice.  There will be no warnings and no discussion, and we will not have our private place of business turned into a three-ring circus for your cause."

Do I understand why he did it?  Absolutely.  Do I support his right to do so?  Absolutely.  

Will I disarm before going into a Starbucks?  Not a prayer in hell.  I'm not an open-carry guy, and I think openly having a weapon is an invitation to all sorts of trouble you don't want.  Assuming I go to a Starbucks, which is a rare event since I really don't like coffee, I will go armed.  Like I always have.

You can read the full text of the letter below:


Tuesday, September 17, 2013 Posted by Howard Schultz, Starbucks chairman, president and chief executive officer
Dear Fellow Americans,
Few topics in America generate a more polarized and emotional debate than guns. In recent months, Starbucks stores and our partners (employees) who work in our stores have been thrust unwillingly into the middle of this debate. That’s why I am writing today with a respectful request that customers no longer bring firearms into our stores or outdoor seating areas.
From the beginning, our vision at Starbucks has been to create a “third place” between home and work where people can come together to enjoy the peace and pleasure of coffee and community. Our values have always centered on building community rather than dividing people, and our stores exist to give every customer a safe and comfortable respite from the concerns of daily life.
We appreciate that there is a highly sensitive balance of rights and responsibilities surrounding America’s gun laws, and we recognize the deep passion for and against the “open carry” laws adopted by many states. (In the United States, “open carry” is the term used for openly carrying a firearm in public.) For years we have listened carefully to input from our customers, partners, community leaders and voices on both sides of this complicated, highly charged issue.
Our company’s longstanding approach to “open carry” has been to follow local laws: we permit it in states where allowed and we prohibit it in states where these laws don’t exist. We have chosen this approach because we believe our store partners should not be put in the uncomfortable position of requiring customers to disarm or leave our stores. We believe that gun policy should be addressed by government and law enforcement—not by Starbucks and our store partners.
Recently, however, we’ve seen the “open carry” debate become increasingly uncivil and, in some cases, even threatening. Pro-gun activists have used our stores as a political stage for media events misleadingly called “Starbucks Appreciation Days” that disingenuously portray Starbucks as a champion of “open carry.” To be clear: we do not want these events in our stores. Some anti-gun activists have also played a role in ratcheting up the rhetoric and friction, including soliciting and confronting our customers and partners.
For these reasons, today we are respectfully requesting that customers no longer bring firearms into our stores or outdoor seating areas—even in states where “open carry” is permitted—unless they are authorized law enforcement personnel.
I would like to clarify two points. First, this is a request and not an outright ban. Why? Because we want to give responsible gun owners the chance to respect our request—and also because enforcing a ban would potentially require our partners to confront armed customers, and that is not a role I am comfortable asking Starbucks partners to take on. Second, we know we cannot satisfy everyone. For those who oppose “open carry,” we believe the legislative and policy-making process is the proper arena for this debate, not our stores. For those who champion “open carry,” please respect that Starbucks stores are places where everyone should feel relaxed and comfortable. The presence of a weapon in our stores is unsettling and upsetting for many of our customers.
I am proud of our country and our heritage of civil discourse and debate. It is in this spirit that we make today’s request. Whatever your view, I encourage you to be responsible and respectful of each other as citizens and neighbors.
Sincerely,
Howard Schultz

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